SHIPPING DELIVERY POLICY

Last updated June 24, 2025

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING DELIVERY OPTIONS?

Shipping Fees

We offer shipping at the following rates:

Standard New Zealand wide: $11.50

Note: Larger items/machines may attract extra freight, we will contact you in this case.

All times and dates given for delivery of the products are given in good faith but are estimates only.

DO YOU DELIVER INTERNATIONALLY?

International shipping is arranged case-by-case, please contact us before ordering.

ARE THERE OTHER SHIPPING RESTRICTIONS?

Some machine orders may be shipped to, and need to be collected from, your nearest road freight depot. We will be in touch with you if this is the case.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:

Phone: 0800 77 38 25

Email: sales@diamond-tools.co.nz